Auto Dealer CRM Software for New & Used Car Dealerships

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#1

Manage all dealership leads and customers — walk-ins, phone-ups, internet, finance, lease, and service — in one dealer CRM platform to maximize revenue.

Dealer CRM in Canada trusted by 840+ dealerships using Activix

97%

From first contact to CSI, streamline your car dealership workflows with built-in modules like Who’s Next and Sales Board for smarter engagement.

Improvement in lead conversion rates with dealership CRM software

10+

Unify Reception, Sales, F&I, Marketing, and Service on one dealership CRM software for vehicles — ensuring synergy, accountability, and faster results.

Years of expertise in the Canadian automotive market

Master the
follow-up game

Effortlessly manage leads with cutting-edge automation and AI, built into our dealer CRM software. Ensure timely, personalized follow-ups with 24/7 support so your dealership never misses an opportunity.

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Convert Sales Into Lifelong Loyalty

Go beyond closing the deal with dealership CRM software designed to build long-term customer relationships. Upsell, renew, and secure ongoing revenue through smarter portfolio, equity, and retention tools.

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Elevate Team
Performance

Keep your sales and BDC teams laser-focused with an intuitive dealer CRM system that organizes daily tasks, tracks performance, and ensures accountability across every interaction.

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Unlock the Power
of the Trader Ecosystem

Unlike generic CRM tools, AutoSync’s dealer CRM is designed for car dealerships. With integrations to AutoTrader, Dealertrack, and OEM systems, it gives sales, F&I, and service teams a complete view of every vehicle and every customer.

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Features of Our Dealer CRM Software

Group Functionalities

Compare performance across multiple dealerships within a single dashboard. Track sales activity, inventory, and customer engagement across every location — all through one powerful dealer CRM platform.

Sales Processes

Standardize every step of your sales workflow. Inside our dealer CRM software, teams always know the exact status of each lead, from initial inquiry to car delivery, improving efficiency and boosting customer satisfaction.

Advanced Reporting

Get unique, real-time reporting on every dashboard. From lead performance to vehicle sales stats, our automotive CRM software provides the insights dealers need to make smarter decisions and increase profitability.

Lead Creation

Generate cleaner, more reliable leads with advanced tools that eliminate duplicates and errors. Accurate datasets mean stronger stats, better reporting, and more vehicles sold.

Edit History

Maintain accountability with a full history of changes on every client card. See exactly who updated customer details, when it was done, and what was changed — keeping your car dealership CRM system transparent and reliable.

Centralized Communications

Unify all client interactions in one hub — SMS, calls, emails, and video. With our CRM for car dealers, every conversation is connected to the right customer, making follow-ups seamless and improving trust.

Lead Nurturing

Automate tasks, reminders, and timelines so every lead gets the right follow-up. With our automotive dealership CRM, no prospect slips through the cracks.

Centralized Communications

Calls, emails, SMS, and even video messages are integrated in one platform. Our CRM for car dealers becomes your internal communication hub, keeping your teams aligned.

Templates/Custom Follow-Ups

Use ready-made automation templates or build your own. Customize follow-up criteria by lead type, vehicle interest, or action required — ensuring your customers hear from you at the right time.

Client Edit History

Every client card includes a detailed modification log — who updated it, when, and what was changed. This accountability ensures transparency in every dealership interaction.

Group Functionalities

For dealer groups, compare performance across multiple rooftops in one login. Track lead activity, sales, and service metrics across all your dealerships with ease.

Real-Time Notifications

Stay on top of every opportunity with instant alerts. From new leads to follow-up reminders, our BDC CRM software keeps your sales and service teams engaged and accountable.

Industry-First Innovation

No other automotive CRM software offers advanced phone filtering. Ensure that only qualified leads and customer calls are logged, keeping your CRM accurate and effective.

Full Compatibility

Compatible with mobile devices, IP phones, and most analog systems. Every incoming call — whether from sales prospects or car service customers — is automatically logged in the CRM.

Advanced Reporting

Track every inbound and outbound call with real-time dashboards. Dealership managers can view live reports on phone-ups, service calls, and missed opportunities — making smarter business decisions for vehicle sales and service.

No Limits on Call Recording

Record and replay unlimited conversations to ensure sales quality, training, and compliance. Every call tied back to the dealership CRM software provides valuable insights into customer interactions.

Open API Integration

Connect your existing phone system with our CRM for car dealers using an open API. Build advanced integrations that align calls with customer records, leads, and showroom activity.

Any Phone Number

Local, toll-free, or dedicated lines — all calls are seamlessly captured in the CRM, making sure every lead and service request is tracked and followed up.

Efficiency & Simplicity

Manage the entire sales journey in one platform. With our dealer CRM software, every process is connected — ensuring a smooth transition from lead creation to car delivery.

Bottleneck Spotting

Identify delays and problem areas instantly. Our dashboards provide an overview of each transaction, allowing dealerships to act quickly and maintain efficiency

Engagement Across Departments

Bring together sales, F&I, management, and service in one hub. Our automotive CRM software encourages participation across your dealership, ensuring a unified sales process.

VIN Decoder & Trade-In Tools

Accurately capture trade-in details with built-in VIN decoding. This ensures clean, reliable data for vehicle evaluations and fair appraisals.

Enhanced Customer Service

Keep every team member informed on transactions. Customers enjoy a seamless buying experience with fewer delays, boosting loyalty and trust.

OEM Registration

Report sales directly to manufacturers with advanced OEM integration. Our dealership CRM system makes compliance simple and ensures accurate reporting.

DMS Integration

Automatically integrate apppointments, open and closed work orders with most Dealer Management Sysytem directly in the service CRM.

Client Lists

Generate criteria-based, high-potential client lists that maximize your chance to bring customers back into the service department.

Personalization

Adapt the CRM to your specific needs by customising your processes and with our huge selection of custom fields.

Advanced Reporting

Unique live results reporting on every dashboard. Everything you need to know to make informed business decisions.

Communications

Everything stays in one place. Use the CRM as your communication hub to reach out to clients thus facilitating the exchange of information.

Edit History

Consult all modification history entries for every single client card. Who? When? What? All the details in one place.

Client Communications

Whether it's sending emails, SMS, phone calls or even joining a video conference with your clients, Activix CRM does it all. We also provide powerful tools for mass actions via SMS or email. Furthermore, all communication history is accessible at any time.

Internal Communications

A CRM that does more than customer management. Use it to its full potential by making it your central communication hub. Jot down personal notes, get role-based personalised notifications or even assign tasks. Everything according to your sales process.

Third-Party Integration

Seamlessly push and pull datasets from a large selection of platforms and partners. Activix CRM integrates with various lead sources, desking tools, DMS, trade-in applications and with most OEMs / manufacturers. Avoid double entries; ensure a healthy dataset.

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Integrated with Your Favourite Tools

Simplify dealership operations with AutoSync’s all-in-one CRM software for car dealers.

Boosting Engagement Beyond CRM with BDC Solutions

Lead Web Management

Capture, organize, and follow up on web leads in one dealer CRM platform.

Portfolio Management

Efficiently manage lease, finance, and cash deal renewals.

Walk-Out Management

Bring back customers who left without buying using automated CRM campaigns.

Campaign Management

Run targeted marketing campaigns directly through your dealership CRM software.

Discover our BDC Solutions

Testimonials of Dealerships Across Canada

Hear how Activix CRM has helped dealerships across Canada succeed. AutoSync’s dealer CRM software empowers sales teams and BDCs to minimize missed opportunities, strengthen accountability, and build lasting customer relationships.

“Activix exceeded all expectations, providing tailored solutions and exceptional support that empowered our team to use the CRM to its full potential.”

Denis Noël, BDC Manager & Customer Development Specialist,

MacDonald GM

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CRM Login

Knowledge Base

Auto Dealer CRM Software for New & Used Car Dealerships

#1

Manage all dealership leads and customers — walk-ins, phone-ups, internet, finance, lease, and service — in one dealer CRM platform to maximize revenue.

Dealer CRM in Canada trusted by 840+ dealerships using Activix

97%

From first contact to CSI, streamline your car dealership workflows with built-in modules like Who’s Next and Sales Board for smarter engagement.

Improvement in lead conversion rates with dealership CRM software

10+

Unify Reception, Sales, F&I, Marketing, and Service on one dealership CRM software for vehicles — ensuring synergy, accountability, and faster results.

Years of expertise in the Canadian automotive market

Master the follow-up game

Convert Sales Into Lifelong Loyalty

Elevate Team Performance

Unlock the Power of the Trader Ecosystem

Features of Our Dealer CRM Software

Group Functionalities

Sales Processes

Advanced Reporting

Lead Creation

Edit History

Centralized Communications

Integrated with Your Favourite Tools

Simplify dealership operations with AutoSync’s all-in-one CRM software for car dealers.

Boosting Engagement Beyond CRM with BDC Solutions

Lead Web Management

Portfolio Management

Walk-Out Management

Campaign Management

Testimonials of Dealerships Across Canada

Hear how Activix CRM has helped dealerships across Canada succeed. AutoSync’s dealer CRM software empowers sales teams and BDCs to minimize missed opportunities, strengthen accountability, and build lasting customer relationships.

Turn Every Interaction into a Long-Term Win with AutoSync’s Dealer CRM Software

Quick Links

Master the
follow-up game

Elevate Team
Performance

Unlock the Power
of the Trader Ecosystem