Xtime By Cox Automation in Depth
Deliver a premium service experience that keeps customers coming back. Xtime helps dealerships streamline scheduling, inspections, and customer engagement — all while driving profitability.
Simplify Scheduling with Smart Online Tools
Xtime makes booking service appointments effortless with easy to use online scheduling technology. Integrated capacity management ensures your shop runs at peak efficiency, while robust service history integration gives your team the context they need to deliver a personalized experience to you customers.
Boost Transparency with Digital Multi-Point Inspections
Build trust through clarity. Xtime allows you to customize inspection processes, capture photos and videos, and share real-time updates with customers. Automatic, detailed service receipts at checkout ensure every interaction feels professional and transparent, boosting confidence and retention.
Engage Customers with Real-Time Communication
Keep customers informed every step of the way. Xtime’s texting tools allow you to send service updates, share repair approvals, and provide quick access to your website or scheduler. Customers can even send pictures or videos for faster approvals, creating a seamless, convenient experience.
Drive Repeat Business with Targeted Campaigns
Xtime helps you stay connected long after the service visit. Launch automated campaigns based on detailed customer sales and service history, send personalized invitations, and track performance with advanced analytics. Every campaign is designed to maximize shop profitability and strengthen customer loyalty.