Your Complete Service Management Platform.
- Efficiency
- Profitability
- Increased customer satisfaction
- Increased retention
Maximize the value of your service department, plus increase customer and employee retention with the best fixed ops technology.
Your Service Department Challenges, Solved!
You face new challenges every day that stand between you and your profitability, efficiency, and customer retention goals.
That’s why Xtime has created a full range of solutions to help you overcome your challenges and reach your goals.
- More vehicles serviced in less time
- More dollars per RO
- The digital experience customers expect
- Convenience for your customers
- A fully staffed, empowered service team
Your Total Service Solution
Real Results With Real Impact
increase in service retention with Xtime Schedule
additional ROs generated with Xtime Invite
additional ROs generated with Xtime Engage
increase in dollars per RO with Xtime Inspect
increase in retention
additional ROs generated
return on investment
SCHEDULE
Capabilities
- Manage capacity to balance appointments, reduce bottlenecks, and control workload.
- Create convenience for your customers with online service appointment scheduling.
- Access service history and previously declined service recommendations while booking service appointments for consistent, transparent experiences.
additional ROs generated
increase in service retention
ENGAGE
Capabilities
- Give customers a self check-in option to complete from their phone, or come on in, where you greet them by name with all of their personal details and history.
- Use your tablet to document a thorough walk-around and make your recommendations.
- Communicate with customers via text and offer online payment.
increase in dollars per RO
INSPECT
Increase your shop’s efficiency and revenue while boosting customer satisfaction. By pairing pictures and video with service recommendations, Xtime Inspect facilitates transparent multipoint inspections and customer communication to streamline service processes.
Capabilities
- Use a uniform, digital inspection process to maximize shop control, efficiency, and effectiveness.
- Identify additional revenue opportunities and operational improvements with real-time dashboards and scoreboards that display your critical KPIs.
- Take and send photos and video to your customers, increasing customer transparency and dollars per repair order.
additional ROs generated
INVITE
Fill your service bays and keep generating revenue. As a marketing and demand generation tool, Xtime Invite helps you target the right audience to maximize your shop’s capacity with timely, personalized messaging.
Capabilities
- Personalize your marketing with relevant repair and maintenance messaging to showcase how well you know your customers and their cars and build customer trust and satisfaction.
- Visualize and target unsold shop capacity so you can see when to bring in customers for optimal service profitability.
- Easily create service reminders via text message, run seasonal specials, and recapture declined services, allowing customers to book appointments with a tap of their phone.
Value of Your Performance Manager
Expertise
Insight
Guidance
Create Your Own Personalized Demo
Success Stories
Bryan Smith
General Manager
Toronto Honda & Toronto Kia
“We were able to find opportunities to market to, be more thorough with the cars and communicate better with our customers. The net result is a 20%increase s in sales per repair order.”
Xtime Integrations
Xtime is a part of AutoSync, a suite of class-leading, connected automotive software solutions that bring your advertising, conversion and operational efforts together for unrivaled results.
