Your digital retail solution is getting upgraded.
Higher Automotive Retailing ROI with MotoCommerce
- 30% Prospect Close Ratios - versus 10% industry average
- 5 Star Reviews - when customers are seamlessly transitioned between online and in-store
- 1 Hour Deal Finalization - versus average 3 hours
What you get with MotoCommerce
| MotoCommerce | Dealertrack DRS | |
|---|---|---|
| True omnichannel experience |  |  |
| Two-way communication tool | | |
| Built-in dealer management portal | | (ADF Only) |
| Dealer outreach tools (digital shopping carts & links) | | |
| Customer account creation | | |
| Virtual showroom | | |
| Build & price / virtual inventory | | |
| Payment calculator | | |
| Trade-in valuation | | |
| F&I / accessory merchandising | | |
| Secure credit application | | |
| Appointment / test drive booking | | |
| Reserve vehicle with deposit | | |
| vAuto integration | | (ADF Only) |
| Dealertrack integration | | |
| Push to CRM via ADF | | |
| Tool setup | Dedicated platform | Limited to site widgets |
Two Sides, One Intuitive Platform
Customers value transparency, and dealers want efficiency. MotoCommerce combines both to create an intuitive and positive sales journey for all involved.
Flip the toggle below to see how customers and dealers experience both sides of MotoCommerce.
Increase engagement and encourage funnel conversion
Lead customers from your website directly to the corresponding MotoCommerce page for each vehicle. There, they can review vehicle details and images, explore payment options through a dynamic pricing calculator loaded with accurate pricing, and progress further down the sales funnel via self-serve transactional steps.
Offer a flexible, personalized experience
By completing any step or saving their deal, an account is automatically created for each customer so they can return and review later. An automated welcome email includes vehicle details of their details and links guiding them back into their shopping cart.
Enable a seamless shopping journey built for modern car buyers
Customers can save time at the dealership and progress through the car buying process no matter where they are. From trade-ins to credit applications, the process is a breeze, making their experience with your dealership simple and stress-free.
Stay in tune with your customers with real-time activity updates
When customers engage with your tool, their details are automatically pushed into your CRM and logged in our dealer-facing portal, ready for you to take action. Review steps already completed and receive real-time notifications when customers are active on their account, allowing you to provide timely support at all stages of the transaction.
Nurture and optimize opportunities
Create a seamless experience for customers by meeting them where they are in the process. After reviewing their details, drive conversion and step completion by sharing a quick transactional shortcut link over email or text. Connecting digitally with customers is easy with our user-friendly tools.
Save time online
A centralized process and integrated systems bring efficiency to your workflow, which means time saved for both you and your customers.
FAQs
Why is my digital retail solution changing?
What features and functionalities will I gain or lose?
For a full comparison of MotoCommerce and DRS functionalities, please refer to the “What you get with MotoCommerce” table on the page above.